Collision Repair
From fender-benders to major hits, we repair to factory spec and photograph every stage for your insurance company.
Medford's trusted body shop since 1978. I-CAR Gold Class, ASE-certified technicians, factory-spec repairs, and a team that handles the insurance calls so you don't have to.
All makes and models, foreign and domestic, repaired to pre-accident, factory-quality specifications.
From fender-benders to major hits, we repair to factory spec and photograph every stage for your insurance company.
Our trucks are on call around the clock, anywhere within 100 miles of Medford. Call (609) 472-1105.
Scrapes, dents, and cracked bumpers fixed fast. We'll tell you honestly whether a panel can be repaired or needs replacing.
BASF paints and precision color matching to your manufacturer's exact OEM spec, so no one can tell where the damage was.
Chief and Car-O-Liner frame machines with laser measuring bring every seam and chassis point back into precise alignment.
We work with most major insurers and deal with the adjuster for you, so you're not stuck in the middle.
An accident is stressful. Here's what customers say about how we handled theirs.
"Dawn and Tom were wonderful to work with. They reassured and calmed me during a stressful situation. Dealing with the insurance company was challenging. Pioneer navigated that process seamlessly on my behalf."
"I have never been more satisfied with any sort of service. Dawn and Tom helped with every aspect from securing the rental to the day I picked my vehicle up. You will not be disappointed with Pioneer."
"I recently had my truck in their shop after it was hit by a deer. Their initial estimate was accurate and I did not have to go back and forth with the insurance company. They were able to get my vehicle done in a timely manner."
"Excellent service by Dawn. Perfect repairs and repainting on a bumper and front windshield. Great price. We've had 2 cars repaired here."
"I was in my first accident last summer and was completely overwhelmed with the process of getting my car fixed. I called around a few different shops and spoke with Dawn at Pioneer and was touched by how compassionate and patient she was…"
"They did a fantastic job on my vehicle, I am impressed. They are very thorough and good at their craft. The staff is very friendly and accommodating, straight forward and honest about what they're doing…"
"Pioneer Auto went over and above to bring my car back. They were wonderful in every way."
"Our car had a large white scrape on the front bumper. We stopped at two shops for quotes to fix. The first one was for $725 and take two days. At Pioneer, Dawn first noticed and hand-fixed a slight bend in a fender panel…"
Your vehicle is photographed at every stage to document the work and help your insurance company approve the claim faster.
We remove damaged panels, assess everything thoroughly, and order factory replacement parts.
Master welders restore structural integrity with no frame weaknesses or misaligned metal.
Precision color matching to your manufacturer's exact OEM specifications.
Clean, symmetrical lines, plus wheel and suspension alignment for a safe ride.
A thorough wash, then we call you when it's ready. We bill your insurer directly.
Every technician is trained to write your estimate and perform your repair the right way.
BASF paints, Chief and Car-O-Liner frame machines, and Car-O-Liner Vision laser measuring.
Customers mention Dawn and Tom by name for keeping them informed and calm from start to finish.
Pioneer Auto Body opened in 1978 and was acquired by Tom Whittall in 2001. Since then the shop has grown every year and kept up with the latest repair technology.
Times have changed since 1978. Our commitment to quality craftsmanship and taking care of people hasn't.
Tom Whittall, Owner
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